Headquartered in London, UK, Capita plc, originally established in 1984 as The Capita Group plc before its name change in 2012, is a leading provider of consulting, digital solutions, and software, alongside diverse services. The company serves both private and public sector clients across the United Kingdom and globally, operating through its Public Service, Experience, and Portfolio divisions. Capita's comprehensive service portfolio addresses core business operations, including finance, accounting, procurement, property, and workplace administration. It specializes in optimizing customer interactions, offering solutions for experience transformation, contact management, customer acquisition and retention, complaint resolution, and advanced data analytics. The company delivers a wide range of technology and human resources capabilities. This encompasses critical IT infrastructure services such as cloud computing, cybersecurity, digital connectivity, and robotic process automation, as well as comprehensive workplace IT management. HR-focused offerings span employer branding, flexible workforce solutions, executive recruitment, background checks, digital HR transformation, corporate learning, and apprenticeship programs. Capita is also a significant provider of pension administration, software, and consulting services. Furthermore, Capita leverages its expertise to provide sector-specific solutions for central and local government, digital policing, defence, education (including specialized local authority software), healthcare, housing, and utilities. Its software products extend to critical communication systems, finance and payment tools, and workforce management solutions.