Telekom Malaysia Berhad (TM), established in 1946 and headquartered in Kuala Lumpur, Malaysia, operates as a leading telecommunications provider. The company is responsible for building, maintaining, and delivering a broad spectrum of communication and related solutions, both within Malaysia and across international markets. Its diverse operations are organized into key segments: unifi, TM ONE, TM WHOLESALE, and a category for Shared Services/Others. TM offers an extensive portfolio of communication solutions, including traditional fixed-line telephony, high-speed broadband, mobile services, digital content, Wi-Fi access, and advanced Information and Communications Technology (ICT). Additionally, it provides cloud computing, data center management, and smart services. Beyond its core offerings, TM supplies crucial network connectivity and bandwidth, alongside expertise in project management and managed network solutions. It also delivers value-added telecommunication and IT services, facilitates cloud consumption, and handles the transmission of both voice and data. The company further engages in the development and sale of software products. TM’s activities extend to significant research and development initiatives focused on communications, high-tech applications, and associated products and services. Other facets of its business include managing customer care operations, trading telecommunication equipment for customer premises, and engaging in property development. It also creates digital content and applications for internet services and publishes both printed and online telephone directories. Furthermore, the company develops and maintains broadband network infrastructure, offering comprehensive facilities and services. Its specialized service offerings encompass network system integration, network-centric solutions, integrated security management systems, fleet management, and various training programs. A unique aspect of its work involves the construction, provision, and operation of smart buildings, which incorporate intelligent tenant services for building owners, operators, residents, and visitors alike. International telecommunications and robust ICT system security services are also integral components of its comprehensive service framework. TM currently serves a substantial base of approximately 2.78 million fixed broadband customers.